Shipping Policy

Shipping Policy

Shipping Costs

Shipping costs are calculated at checkout based on the shipping address, order weight, and dimensions. We offer a variety of shipping options to suit your needs.

Order Processing Time

Please allow two business days for order processing. This time frame may vary during peak seasons or for custom orders.

Shipping Carriers

We ship with by Shipping Couriers like Fly Express, Runway Couriers or Ship Locally.

Shipping Destinations

We currently ship to United Arab Emirates

Order Tracking

You will receive a shipping confirmation email with tracking information once your order has shipped.

Shipping Damages

If your order arrives damaged, please contact our customer support within 7 working days of delivery. You will need to provide photos of the damaged item and packaging.

Lost or Stolen Packages

We are not responsible for lost or stolen packages. Once your order has shipped, the carrier assumes responsibility for the package.

International Orders

 

  • Shipping Costs: International shipping costs are calculated based on the order weight, dimensions, and destination country. These costs will be displayed at checkout.
  • Shipping Options: We offer [list of international shipping options, e.g., Standard, Expedited, Express]. Please note that shipping times may vary depending on the destination.

  • Delivery Times

    • Estimated delivery times for international orders are 7 to 15 business days. However, please note that customs clearance and other factors can affect delivery times.

    Customs Duties and Taxes

    • Import Duties and Taxes: Customers are responsible for all import duties, customs fees, and taxes levied by the destination country. These charges are not included in the order total and must be paid by the customer upon delivery.
    • Customs Clearance: We will provide the necessary documentation for customs clearance, but we cannot control the process or guarantee specific delivery dates.

     

    Shipping Restrictions

    [List any items that have shipping restrictions, such as hazardous materials or oversized items.]

    Contact Us

    If you have any questions about our shipping policy, please contact our customer support at [email address] or [phone number].